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This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.  

Host Olivia Neal is passionate about the use of digital approaches to help the public sector work better for those it serves. She is the Director of Digital Transformation in Microsoft’s Worldwide Public Sector Team where she has the privilege of working with teams from all around the world. Before joining Microsoft, Olivia spent her career in the Government of Canada and the UK Government, including at the UK’s Government Digital Service.  

Visit Microsoft's Public Sector Center of Expertise to learn more. 

Follow us @Microsoft_Gov.

Apr 27, 2023

In this episode, host Olivia Neal speaks with Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data, and technology to enable UK policing to better protect the communities it serves.

Olivia Neal [host]...


Apr 20, 2023

In this episode, host Olivia Neal speaks with Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.

Olivia Neal [host] | LinkedIn 

John...


Apr 6, 2023

In this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents...